Friday, June 19, 2009

For the third day


I have had more run ins with BT today, the third day running, the latest cockup up is one of there best. One of the lines that was faulty was our fax line so we report it as a fault (bear in mind that we still have outstanding faults on other lines still). The engineer duly arrives and we show him where the socket is and he sets about his repair. Later he calls one of the staff over and shows him the phone ringing when he calls it and the member of staff can here a dial tone on the phone, problem fixed..............er no. Later in the day the manager tries phoning the fax machine, the line rings but the fax machine is doing nothing, maybe the fax machine is dead, so we put a phone on the line and call it, still nothing but the number is ringing on the phone. So the manager dials out from the phone to another phone in the office and then does a 1471, surprise surprise the number he is dialing from is not the number of the fax line but another line in the office. When we inform BT of this they turn round and tell us there is no line fault and to re check our equipment..............

Turns out to not be a good day in the office today, there some paperwork which should of been handed in last week and I only get told today about it.

Well tomorrow is Saturday and a day of rest and relaxation, yeah right, no lie in as I have to take wife to work then its back home to pick the kids up and go shopping. Then it back to pick the wife up from work then a bit more shopping and then hopefully a bit of kite flying late afternoon early evening, let see how it pans out.


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